Your Privacy Is Our Priority

255bet's Privacy Policy — Your data security is our top priority.

255bet believes your personal data belongs to you. We collect, store, and use it solely to improve your experience — never for any other purpose.

Last updated: January 1, 2026
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Why is 255bet the best choice for protecting your data?

A quick overview of the key pillars of our Privacy Policy

Industry-standard encryption

255bet uses SSL 256-bit TLS encryption. Every transaction and piece of personal information is encrypted to the highest industry standards, ensuring your data cannot be intercepted in transit.

No Third-Party Data Sharing

Your name, mobile number, and payment details are never sold or shared with third parties. Information provided at 255bet is used solely for managing your account and improving our services.

Cookie Control Freedom

When you first visit 255bet, you can set your cookie preferences right away. Keep only essential cookies or disable analytics cookies — full control is in your hands.

Secure Data Storage

Your data is stored on internationally certified secure servers. Firewalls, multi-layer authentication, and regular security audits are in place to prevent unauthorized access.

User Rights Protection

You can view, correct, or request deletion of your stored data at any time. 255bet complies with international data protection regulations.

Marketing Opt-Out Option

You can opt out of promotional emails or notifications at any time. 255bet will never send you marketing communications against your wishes.

When you register on the 255bet platform, play games, or make a deposit, you share certain personal information with us. This Privacy Policy explains how that information is collected, where it is stored, how it is used, and what rights you have.

255bet believes transparency is the foundation of genuine trust. We encourage you to read through this policy in full and judge our level of responsibility for yourself.

This Privacy Policy applies to all 255bet services, including the mobile app and website.

1 What data do we collect?

255bet collects two types of data — information you provide directly, and data generated automatically through your use of the platform.

Information provided directly by you:

  • Full name, date of birth, and gender
  • Mobile number and email address
  • Bank account / mobile banking (bKash, Nagad, Rocket) details
  • National ID or Passport (for KYC verification)
  • Address (city and district)

Automatically collected information:

  • IP address and device type
  • Browser information and operating system
  • Which pages you visited and how long you spent on them
  • Login time & location data
  • Gaming history and betting patterns

We never access your microphone, camera, or contact list without your permission.

2 How is your information used?

255bet uses your data only for the specific purposes outlined below. We never misuse the information you share with us.

Purpose Data Used Basis
Account Creation & Management Name, email, and mobile number Contractual compliance
Payment Processing Bank / Mobile Banking Details Contractual compliance
Identity Verification (KYC) National ID/Passport, date of birth Legal Obligations
Fraud Prevention IP address, device info, login logs Legitimate Interest
Providing Support Services Account History Contractual compliance
Sending Promotional Offers Email, preferences Consent
3 Cookie Policy

255bet uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

  • Essential Cookies: Essential for login sessions and security.
  • Functional Cookies: Remembers your language preferences and settings.
  • Analytical Cookies: To analyze site usage patterns and drive improvements.
  • Marketing Cookies: To show relevant advertisements — you may opt out at any time.

Disabling cookies through your browser settings may cause certain features of the site to not function properly.

4 Who is your information shared with?

255bet does not sell your personal data. In limited circumstances, it may be shared with trusted partners:

  • Payment Processor: To confirm deposits and withdrawals (bKash, Nagad, bank gateway).
  • Game software providers: To keep slots and Live Casino services running.
  • Identity Verification Service: To complete the KYC process.
  • Regulatory Authority: To meet legal obligations.
  • Law enforcement agencies: In response to lawful orders or investigations.

All third-party partners are bound by strict privacy agreements with 255bet and are not permitted to use your data for their own purposes.

5 Data Retention Period

255bet does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

  • Account data: retained for the duration of the active account + 5 years.
  • Financial transaction records: retained for up to 7 years as required by law.
  • KYC documents: 5 years following verification.
  • Log files & technical data: retained for up to 12 months.
  • Marketing preferences: opt-out takes effect immediately.

Once the retention period expires, data is securely deleted or anonymized.

6 Your Rights

You have the following rights regarding your personal data held by 255bet. To exercise any of these rights, please contact our support team.

Right to Access Information
You can request to view any data we hold about you.
Right to Rectification
You can request correction of any inaccurate or outdated information.
Right to Erasure
You can request deletion of your information under certain circumstances.
Right to Restrict Processing
You can request that the use of your information be restricted to specific purposes.
Data Portability
You can receive your data in a readily readable format.
Withdrawal of Consent
You may stop any consent-based processing at any time.
7 Children's Privacy

255bet is strictly for users aged 18 and above. We do not knowingly collect data from minors.

If a minor has registered by mistake and this comes to our attention or is reported to us, we will immediately close the account and delete all associated data.

If a parent or guardian suspects their child is using 255bet, please notify our support team immediately.

8 International Data Transfers

255bet is an international platform. In some cases, your data may be processed on servers located outside Bangladesh. When this occurs:

  • We verify that adequate data protection laws are in place in the relevant country.
  • Internationally recognized contractual standards are used for data transfers.
  • All partners are required to comply with 255bet's privacy standards.
  • End-to-end encryption is maintained even during data transfer.
9 Security Measures

255bet applies strict technical and operational measures to keep your data secure:

  • SSL TLS 256-bit encryption — applied to all data transmissions.
  • Two-Factor Authentication (2FA) — for account access.
  • Regular penetration testing — to identify and address vulnerabilities.
  • 24/7 security monitoring — to detect unusual activity.
  • Mandatory privacy training for all staff.
  • Data access logging and auditing.

Please note that no platform can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

10 Policy Updates

255bet may update this Privacy Policy from time to time. For any significant changes, we will:

  • We will display a prominent notice on the website.
  • Updates will be sent to your registered email.
  • We will update the "Last Updated" date at the top of this page.

Continued use of the site after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

Current Version: 1.4 | Last Updated: January 1, 2026

Frequently Asked Questions (FAQ)

Frequently asked questions about the Privacy Policy

Absolutely not. 255bet never sells your personal information to third parties. Your data is used solely to provide our services.

Yes, you can request data deletion through our support team. However, certain information must be retained for a specified period due to legal obligations.

Yes. NID or passport details submitted for KYC are transmitted via SSL encryption and stored on secure servers. Only authorized personnel can access this information.

Every promotional email includes an "Unsubscribe" link at the bottom — clicking it will stop further emails. You can also contact our support team to unsubscribe.

Yes. In the event of a data breach, we will notify affected users by email as quickly as possible and provide guidance on the steps needed to stay protected.
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